Design Maintenance Services
To ensure and extend the life cycle of Advantech's products, we offer hardware maintenance service and pre- and post-sales technical support.
- Investigate and fix hardware defects.
- Implement hardware design changes.
- Component obsolescence evaluation.
- Cost reduction evaluation including cost-effective components and higher levels of integration to reduce costs and improve profits.
Pre- and Post-Sales Technical support
- Pre-sales support to assist customers with technical queries on products and applications, assess network designs, and test configurations for suitability.
- Post-sales support for complex products used to build carrier-grade global networks, ranging from simple questions regarding equipment configuration to more complicated system defect diagnosis and repair.